We, Moreton Bay Regional Council, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.
Our collection, use and disclosure of your personal information is regulated by the Information Privacy Act 2009. For more information about this please see Council’s Information Privacy Plan.
The software platform this website runs on and associated technology operations are provided by Harvey Digital Planning (Social Pinpoint). For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
What personal information we collect
Personal information refers to any data that can be used to identify an individual, either directly or indirectly. We collect direct and indirect personal information through our registration process, demographic questions, on occasions through our engagement tools, and through our site usage analysis tools.
Registration Information
We collect personal information from you when you register to use this site. This includes your email address, name and additional demographic information as provided by you on the registration form.
Sensitive Information
We collect your sensitive information including whether you consider yourself to have a disability and whether you are Aboriginal and/or Torres Strait Islander to:
- ensure we’re engaging with a diverse representation of our community
- send you tailored information aboutprojects you may be interested in e.g. impacting your local area,
- understand the needs of different cohorts within our community.
By agreeing to our privacy statement, you understand your sensitive information will be used solely for the purpose stated above and will not be shared with third parties without your explicit consent unless required by law.
Please note that you may prefer not to disclose your sensitive information and still register your account.
Please also note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up but you may not be able to participate in some of the online engagement tools without being a registered user.
If you choose not to consent and would like to arrange alternative measures participate in an engagement activity or you would like further information please contact yoursay@moretonbay.qld.gov.au.
Engagement Information
This is the content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement activities available via Your Say Moreton Bay.
Usage Information
We collect general information about usage of the site, such as pages visited, documents downloaded, etc.
How we use the personal information we collect
We collect this information to:
- inform Council’s planning, reporting and decision-making for our programs, projects and services;
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
If Council did not collect any personal information, Council may be unable to meet the above purposes.
External links
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we recommend you review the privacy policies of those websites before using them.
Security
While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting access or correcting your personal information
Subject to applicable laws, you may have some or all of the following rights with respect to your personal data:
- to access your personal data and to rectify any inaccuracies within that personal data;
- to request for the amendment of your personal data residing with us;
- to request your personal data in portable, machine-readable format; and
- to withdraw your consent to our processing of their personal data.
If you have any questions or requests about the personal information we hold about you, please contact us using the details set out below. Please include your name and contact details in the request. We may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access or amendment to all your personal information and where this occurs, we will explain why. We will respond to all requests for access to personal information within a reasonable timeframe. We will confirm the timeframe with you, pending the nature of your request, at the time the request is made.
Contact Us
For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on yoursay@moretonbay.qld.gov.au.
Usage Information
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
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How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
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External links
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
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Security
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting access or correcting your personal information
Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:
- to access your personal data and to rectify any inaccuracies within that personal data;
- to request for the erasure of your personal data residing with us;
- to request your personal data in portable, machine-readable format; and
- to withdraw your consent to our processing of their personal data.
If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
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Contact Us
For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on yoursay@moretonbay.qld.gov.au.
