Our communities are the heart of our region. It is important Council has a consistent approach to communicating and engaging with our communities.

Our communities expect meaningful engagement that provides opportunities to share their views on plans, projects and issues that have an impact on our region’s future and local neighbourhoods. Meaningful engagement helps build community trust and maintain community involvement in future Council engagement activities.

Finding more ways to intentionally plan for inclusion to engage more of our diverse communities will be crucial to advance our commitment. Key to this is ensuring a strong voice for the region’s Traditional Owners from whom we have much to learn.

We know that meaningful engagement is a dynamic ongoing process.

Moreton Says is our most extensive community engagement exercise that aims to bring the voices of our diverse communities into our decision making and planning for the future.

• Renewing our commitment to meaningful engagement with the refresh of our Community Engagement Framework.
• The Moreton Says Program provides more opportunities for our communities to contribute to shaping current programs and future planning, including our Vision, Corporate Plan and six strategies.
• Optimising our social media and Moreton Bay’ engagement platform Your Say to communicate and engage our communities on a range of projects and regional issues.
• Proactively using SMS, social media, website and mobile app notifications to improve access to our services, alert our customers of service outages and other time sensitive information.

• Continue to grow our community engagement and communication capabilities and skills.
• Ensure our communications are proactive, planned and coordinated to consolidate and build a positive reputation for Council and the region.
• Provide meaningful opportunities for our diverse communities to engage and inform decision making and planning for the future.
• Ensure our team members are empowered to positively interact with people from all backgrounds and cultures, including Aboriginal and Torres Strait Islander communities.
• Ensure community engagement outcomes support informed leadership, planning and decision making.