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The survey that helps shape our city

About Moreton Says

Moreton Says helps Council make informed decisions by providing a clear and current understanding of community values, needs and aspirations as the city grows and evolves.

Since launching in 2021, this city-wide survey has invited the community to share what they value, the challenges they experience, and how they want the city to grow. With over 32,500 surveys completed to date, Moreton Says provides one of the most consistent and comprehensive community insights programs in Queensland local government.

Run twice a year, data collected through Moreton Says feeds directly into Council’s planning, policy work and day‑to‑day decisions, ensuring we make informed choices that reflect our community’s changing needs.

Latest survey

The latest Moreton Says survey was open between 27 February and 29 March 2026. We asked your views on:

  1. Liveability and lifestyle
  2. Local jobs and business support
  3. Disaster preparedness
  4. Sport and recreation
  5. Your experiences with Council.

The findings reflected a community that continues to value the core elements of liveability, while also demonstrating evolving expectations shaped by growth, lifestyle aspirations and changing community needs.

We had more than 2,500 surveys completed – including strong representation from different areas and age groups across City of Moreton Bay. This feedback will be invaluable for Council as we continue to plan for our city's future.

Thank you for taking the time to share your views.

Explore the tabs below for a snapshot of what we heard in the latest survey.

Want the full story? Head to our Moreton Says findings page to read the survey report.

Findings snapshot (Feb/Mar 2026)

You continued to rate feeling safe and access to the natural environment as the strongest foundations of liveability in City of Moreton Bay. However, gaps remained between what matters most and how people experience their local area, reflecting pressures from growth, infrastructure demand and rising living costs.

Lifestyle expectations are increasing, with growing importance placed on shopping, dining, leisure, and sport and recreation opportunities.

Perceptions of the local community were generally positive, with improvements in health, activity levels, and social connection. A stronger sense of belonging was also evident, especially in established or rural areas and among older residents.

However, community resilience dipped slightly, suggesting some uncertainty about the community’s ability to respond to future challenges.

Economic insights showed that accessibility and lifestyle continue to shape community expectations. Residents emphasised the need for local jobs, especially for young people, along with shorter commutes and more opportunities to work closer to home - all pointing to a desire for better work‑life balance and reduced travel.

Improving public transport connections between neighbourhoods and job centres was the strongest priority for supporting economic growth, alongside infrastructure investment and support for local businesses.

Overall, the findings highlight the importance of strengthening local employment pathways and improving connectivity to build a more accessible and resilient economy.

Residents felt well‑prepared for common hazards like heatwaves and storms, but were not as prepared for less frequent, high‑impact events such as bushfires and cyclones. Around half had taken practical steps like creating an emergency kit or plan, while many remained unprepared.

Engagement with hazard information improved, especially among people making housing or business decisions, yet a sizeable portion of the community still never accessed this information.

Overall, the findings show a clear opportunity to build on existing awareness by encouraging more practical preparedness actions and making information easier to access.

Sport and recreation were clear strengths across City of Moreton Bay, especially its outdoor and nature‑based facilities. High satisfaction with parks, playing fields and natural spaces reflected both the city's natural environment and the community’s preference for outdoor activity.

Participation in informal recreation, such as bushwalking, picnicking and camping, was high, and future priorities closely aligned with these activities. In contrast, participation in structured programs was lower, mainly due to lack of awareness. This suggests that improving the visibility and accessibility of existing programs may be more effective than introducing new ones.

Community experiences with Council services were mixed. Core services like waste and recycling continued to perform strongly, while areas such as disaster preparedness and arts and cultural services were viewed moderately positively but showed signs of low awareness or engagement. Lower satisfaction was concentrated in more complex, infrastructure‑related areas, especially local road maintenance and development management, reflecting broader concerns about growth and liveability.

Patterns of contact with Council reinforced this picture. Most engagement related to day‑to‑day service needs such as roads, environmental issues and waste. While most issues were resolved, many required multiple contacts. Satisfaction was significantly higher when issues were resolved quickly and efficiently, particularly when handled by a single point of contact. More complex issues that took longer or required repeated follow‑ups were linked to lower satisfaction.

Overall, the community was clear about what it values. Council performed strongly in delivering core services and supporting many aspects of liveability. The key opportunity lies in strengthening areas under pressure, particularly infrastructure, housing, and service accessibility, while improving communication, increasing awareness of existing programs, and enhancing the resolution of complex issues.

About Moreton Says

Bringing community views to the decision-making table

Every day, Council makes decisions for the community, on behalf of the community. We know how important it is to get it right.

We want to continue to make informed decisions, backed by a current understanding of community needs, values, priorities and aspirations. From planning our neighbourhoods to maintaining our roads and protecting our environment, the decisions we make affect how we live, work and play now and for decades to come.

Everyone who lives, works and visits our city is invited to share their views and experiences with us - you can join the Moreton Says program at any time.

Surveys are done twice a year to help us keep our finger on the pulse of our communities and allow us to gain insights on specific issues relating to key Council policies, plans and projects.

We've partnered with expert consultancy firm .id Consulting to understand and analyse the survey data. You can be sure all data will be de-identified.

The surveys provide us with valuable insights into the things that matter most to our communities. We use the insights to inform our projects and are committed to continuing to use them as an evidence base for our future planning for our city.

Moreton Says process

Watch the video to learn about Moreton Says

Moreton Says data

Using your feedback

Since Moreton Says launched in 2021, it has allowed us to better bring the views, needs, priorities and aspirations of our communities into Council's decision-making.

The results are not just for Council to use. We also share the findings reports and data with you from past Moreton Says surveys. We encourage you, our communities, to also use them in your own planning and decision-making.

You can read individual survey findings reports which are shared on this website soon after each survey closes. You can also explore the data your way via our interactive dashboards.

Click the buttons below to read past findings reports or explore the interactive data dashboard. You can also watch the videos to hear our most recent findings from the September 2024 Moreton Says survey.

Moreton Says in Schools

Listening to our young people

We're running the Moreton Says in Schools initiative to support student participation in Moreton Says and enable students to share their views and ideas with Council. For more information about the Moreton Says in Schools initiative contact us via email yoursay@moretonbay.qld.gov.au


Moreton Says in Focus

Register your interest today

We are recruiting community members for Moreton Says in Focus.

By joining this team, you may be invited to sessions that explore topics raised in the Moreton Says surveys. These topics are important to our city, significantly impacting our communities and relevant to the work being done by various areas of Council. To find out more or register to be part of Moreton Says in Focus click the link below.

You can express interest at any time.

Moreton Says in Focus

Expressions of interest now open - join to dive deeper into key topics touched on by the Moreton Says surveys.

Contact us

If you have questions about Moreton Says, contact us:

Contact Information
Name Community Engagement
Phone (07) 3205 0555
Email Yoursay@moretonbay.qld.gov.au
In writing

City of Moreton Bay

Community Engagement

Reply Paid 159

Caboolture Qld 4510

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